{"id":1618,"date":"2025-06-24T11:23:03","date_gmt":"2025-06-24T11:23:03","guid":{"rendered":"https:\/\/graechen-chalet.com\/?page_id=1618"},"modified":"2025-06-30T10:45:33","modified_gmt":"2025-06-30T10:45:33","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/graechen-chalet.com\/en\/termes-et-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"
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General Terms and Conditions \u2013 Chalet Bannje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Booking and payment<\/strong>
The booking is confirmed only after full payment is received via the secure link sent by email. Payment implies acceptance of these terms and conditions.<\/p>

2. Check-in \/ Check-out<\/strong>
Check-in and check-out times are flexible depending on previous and following bookings. By default, check-in is from 15:00 and check-out is until 11:00. Useful information is provided in a PDF prior to arrival. Keys can be collected via a code lockbox.<\/p>

3. Number of Guests<\/strong>
The number of guests stated in the booking must not be exceeded without prior agreement. In case of unauthorized excess, the owner reserves the right to cancel the stay without refund.<\/p>

4. Pets<\/strong>
Pets are allowed free of charge, provided they are announced in advance. Their presence must not cause additional cleaning (fur, dirt, etc).<\/p>

5. Non-smoking<\/strong>
The chalet is strictly non-smoking, including electronic cigarettes. Smoking is allowed on the balcony, terrace, or in the garden. Ashtrays are provided.<\/p>

6. Maintenance and Access<\/strong>
The tenant may fully enjoy the premises during their stay, while respecting the property and applicable laws. In case of urgent technical needs, the owner may access the property after reasonable notice.<\/p>

7.\tAdditional Fees<\/strong>
Cleaning fees are indicated at the time of booking and included in the total price. Tourist tax is charged separately (CHF 3.80 per adult aged 17+, CHF 1.90 aged 6\u201316, free under 6). Parking cards are available (CHF 5\/day). An EV charging station will soon be available, with payment handled on-site.<\/p>

8.\tDeposit and Liability<\/strong>
A deposit of CHF 1,000 may be required before the stay unless otherwise agreed in writing. It is released within 10 days after departure if no damage is found. Flat-rate deductions may apply (CHF 300 for tobacco smell, CHF 200 for pet mess).
The tenant is liable for all damages in accordance with Swiss law (articles 97, 259, 259g of the Swiss Code of Obligations).<\/p>

9. Cancellation<\/strong>
Un remboursement de 50 % est accord\u00e9 en cas d\u2019annulation jusqu\u2019\u00e0 30 jours avant le d\u00e9but du s\u00e9jour. Pass\u00e9 ce d\u00e9lai, aucun remboursement ne sera effectu\u00e9.<\/p>

10. Identification<\/strong>
A valid ID must be provided by the main tenant before the stay for security and registration purposes. No data is kept beyond the rental period.
stay.<\/p>

11. Personal Data and Payment\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/p>

\u00a0Payments are handled by our partner Payrexx. The owner does not<\/span><\/p>

store any banking information. All data is processed in accordance with Swiss data protection law.<\/p>

12. Mentions l\u00e9gales<\/strong><\/p>

Propri\u00e9taire : R\u00e9my Solna, 548 Route d\u2019Hermance, 1248 Hermance –\u00a0<\/span>info@graechen-chalet.com<\/span><\/p>

Site exploit\u00e9 dans le cadre d\u2019une activit\u00e9 priv\u00e9e, sans num\u00e9ro de TVA .\u00a0<\/span>For juridique : droit suisse, tribunal comp\u00e9tent \u00e0 Sion (VS)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Conditions g\u00e9n\u00e9rales de location \u2013 Chalet Bannje 1. R\u00e9servation et paiementLa r\u00e9servation est confirm\u00e9e uniquement apr\u00e8s r\u00e9ception du paiement complet via le lien s\u00e9curis\u00e9 transmis par e-mail. Le paiement implique l\u2019acceptation des pr\u00e9sentes conditions g\u00e9n\u00e9rales. 2. Check-in \/ Check-outLes horaires sont flexibles selon les locations pr\u00e9c\u00e9dentes et suivantes. Par d\u00e9faut, le check-in est possible d\u00e8s […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1618","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/pages\/1618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/comments?post=1618"}],"version-history":[{"count":16,"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/pages\/1618\/revisions"}],"predecessor-version":[{"id":1832,"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/pages\/1618\/revisions\/1832"}],"wp:attachment":[{"href":"https:\/\/graechen-chalet.com\/en\/wp-json\/wp\/v2\/media?parent=1618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}